Below you will find a list of the most commonly asked questions by "What's On?" users. If you don't find the anwer you're looking for, contact our Support.
How do I only show new episodes of my Favorite shows?
In version 2.5, Favorites settings are controlled per show. To edit a show's settings, tap on the Edit button in Favorites and then tap on a show. Newly added Favorites are controlled by going to Settings > Favorites and setting the "New Favorites" settings. Note: these settings only affect newly added Favorites and will not change exisiting Favorite shows settings.
Man I liked the old version better, can I get rid of this new stuff?
Change isn't for everyone and we surely won't hold it against you! Head to the Settings > Customize section to add/remove sections, hide channel logos and more. What's On? is built for you, so make sure it's the way you like it.
How do I add or remove channels from my channel listings?
To edit your channel list, tap on the house icon in the TV window, tap on the edit button in the right and then tap on your location. Tap on the channels section to enter the channel editor. Once in here you can add and remove any channels you want including groups such as VOD or Music. Really who needs 47 music channels?
How do I look at listings for a time other than now?
To jump forward/back by 30 minutes, tap one of the buttons in the top left/right hand corner or simply slide your finger left/right across the browse view. To jump further into time, tap on the clock in the top right. You'll be presented with a date/time picker to go to any time that you please.
How do I change my location?
It's easy! Just go to your guide view and tap on the gear at the top. Then tap TV and tap Locations. From here you can change your locations, add one, edit one or even remove one!
What is What's On? Pro?
What's On? Pro allows users to remove advertisements from What's On? It's a subscription based service that can be purchased in different increments. An account is required to purchase a subscription to What's On? Pro.
Why do I need an account?
We made it simple for users who have multiple devices to use What's On?. By creating an account, all of your settings and favorites are automatically saved. That way when your on the couch with your iPad, the favorites you added at work on your iPhone earlier show in your list at home. You can even take your account a step further and remove the ads with a What's On? Pro subscription.
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